Conversations and interactions used to be based off being punctual, grammatically correct, and formal. It was based on a feature of respect and sense of cordial-ness. However, nowadays we may have skipped past the formalities and gone straight to culture slang.
By culture slang I am referring to the use of created and adopted terms to fit cultures, genders, and groups. Literature majors are having panic attacks over what has happened to language. We have created entirely new words and phrases which cease to exist in any dictionary, but are used more readily than any legitimate pre-existing word.
For example, this blog is a perfect depiction of the generational change occurring in communication norms among us. If this blog was written formally, the point of the article would be made clearly, the message would be direct, and there probably wouldn’t be half as many grammatical errors.
The funny thing is that more people will read an article like this, full of flaws, than a formally written article. Why is this? Because the younger generation is not interested what is formal or correct, they are interested in what is relatable and real. Using slang terms and an unfiltered style of writing and interaction is what appeals to the younger generation.
They feel more attached and belonging to an article which isn’t perfect and formal, but rather perfect in it’s imperfections. All of this to say, marketing is changing ever so rapidly. If you want to engage with Millennials and the future generations, you will have to adopt some methods of messaging and interacting that are perhaps outside the norm.
Use slang, use real, use what is most relatable to your intended audience. You might just be surprised by the result.
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While I agree that we should always talk to one another like humans, I'm not sure that having grammatical errors for the sake of sounding more conversational (and informal) is the best strategy for communicating with an audience. I'm also a millennial (and a college professor and a professional writer for a software company) and despite the fact that I also communicate differently from some of my colleagues, grammatical errors still represent one (or both) of these things: 1) enough care wasn't taken to avoid the grammar mistakes (or maybe the writer didn't know any better) and/or 2) the possibility that the reader will come away confused.
The art of writing is making the reader forget that they're reading words on a page. When readers encounter grammar errors, they're confused and they realize that they're reading words again. They might go over the mistake over and over (like this phrase "Granted I am a millennial and aren’t that old"), unable to move on. Then, they'll stop reading and move on to something that they don't have to work to understand.
Granted, I think that's your point, that you don't want a reader to have to do work; grammar errors represent work, though, in the reader's mind.
I think that the overall message of this post is true, but that when we don't take care with grammar mistakes, it can be mistaken for not caring about the message being sent to the reader.
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